Information We Collect
PawPixel LLC collects only the information reasonably necessary to operate our digital art and graphic design services. Depending on how you interact with us, this may include:
- Your name and email address
- A phone number, if you choose to provide one
- Project descriptions and artwork preferences
- Pet photographs and other reference images you submit
- Business inquiries and related correspondence
- Basic technical website information, such as browser type and device information, that our hosting systems may record automatically
How We Use Information
We use the information you provide to:
- Respond to your inquiries and questions
- Prepare custom quotes for your project
- Provide the services you order
- Communicate with you about your project
- Deliver completed digital artwork
- Maintain the security and reliability of our website
- Meet applicable legal obligations
PawPixel does not sell your personal information.
Uploaded Photographs
Photographs and reference images you send us are used only to create the artwork you requested and to communicate about your project. We do not publicly display customer photographs or commissioned artwork without appropriate permission. Please only submit images that you have the right to share with us.
Data Protection
We use reasonable protective measures to help safeguard the information you share with us. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure, and we cannot promise absolute security.
Service Providers
We may share information with service providers that are necessary to operate our business, such as website hosting providers, secure email delivery services, and payment processors, and only to the extent appropriate for them to perform their functions. We do not authorize these providers to use your information for their own marketing purposes.
Data Retention
We keep inquiry details, project files, and related correspondence for as long as reasonably needed to provide our services, answer follow-up questions, maintain business records, and meet legal or accounting obligations. You may ask us to delete information we no longer need to keep, subject to those obligations.
Your Privacy Choices
You may contact us at any time to ask what information we hold about you, to request corrections, or to ask us to delete your information where we are not required to keep it. Depending on where you live, you may have additional rights under applicable law, and we will respond to valid requests as required.
To make a request, email info@pawpixelpet.com.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website after an update means you accept the revised policy.
Contact Us
PawPixel LLC
10401 Linn Station Road, Suite 330
Louisville, KY 40223
info@pawpixelpet.com